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Forum Discussion
Solved
genie app
so I was using the genie app to turn off certain devices that was on my network. the app would freeze. then when I tried it a second time I lost all internet connection to my whole network. now my rou...
jb83 wrote:
and I can access it through direct plug in with the ethernet cable. and that works fineWhat does that mean?
Access what? Ethernet cable from what to what?
Do you mean that wired devices can connect to the internet through the router via the LAN ports?
jb83 wrote:
.. .I turn on the wifi my ssid pops up but cannot connect to the internetWhat does that mean? What "cannot connect to the internet"? And what happens when you try?
Remember, when you factory reset the router you wiped out any settings that you might have made, to the wifi password for example.
and I can access it through direct plug in with the ethernet cable. and that works fine but when I turn on the wifi my ssid pops up but cannot connect to the internet
jb83 wrote:
and I can access it through direct plug in with the ethernet cable. and that works fine
What does that mean?
Access what? Ethernet cable from what to what?
Do you mean that wired devices can connect to the internet through the router via the LAN ports?
jb83 wrote:
.. .I turn on the wifi my ssid pops up but cannot connect to the internet
What does that mean? What "cannot connect to the internet"? And what happens when you try?
Remember, when you factory reset the router you wiped out any settings that you might have made, to the wifi password for example.