NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Genie network map
My network Genie software was just updated to version V1.0.1.24 My Desktop with the Genie software is connected to the internet through the Lan, but the Genie's Network Map just shows '?' as connect...
I couldn't figure out how to answer that question, because the only thing I got from Netgear with the Router was a disk with the Genie software, whatever kind it is.
However, the problem seems to have been minimized: I disconnected the router completely, then turned it on again and it is picking up the other devices when I make it re-scan. I hope in future it will automatically scan when the it opens.
Thanks for trying to help.
I am using the Netgear genie.
I couldn't figure out how to answer that question, because the only thing I got from Netgear with the Router was a disk with the Genie software, whatever kind it is.
However, the problem seems to have been minimized: I disconnected the router completely, then turned it on again and it is picking up the other devices when I make it re-scan. I hope in future it will automatically scan when the it opens.
Thanks for trying to help.