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Forum Discussion
Bronwyn031
Dec 30, 2016Aspirant
Getting dropped packets now with my R6300V2 router after upgrading to Docsis 3.0 Modem
Okay, just upgraded my HSI through Charter to their 60Mbs Down/5Mbs Up Spectrum Internet Plus package. Was told my older Motorola Surfboard modem was inadequate to receive the higher speeds and that ...
- Jan 01, 2017
[SOLVED] ... so far.
Ditched the Cisco modem that Charter gave me and bought the Motorola/Arris SB6190 Docsic 3.0 modem. Took a 20 min phone call to Charter to get the modem initilized and up and running.
Ran the connection directly from the drop to the modem to a single PC and the connection never dropped.
Went ahead and reconnected the modem into my home network through my Netgear R6300V2 router and GS108 Network Bridge.
The network has been running for the past 2 days without a single internet drop!
Network speeds are maxxing out for my service tier (60Mbs/5Mbs) and my pings are normal.
The only thing that I've noticed is that I believe Charter blocks the modem UI access page from being accessed. I followed the modem's instructions on accessing the UI page and the page just times out.
However, my network is back up!
Bronwyn031
Jan 01, 2017Aspirant
[SOLVED] ... so far.
Ditched the Cisco modem that Charter gave me and bought the Motorola/Arris SB6190 Docsic 3.0 modem. Took a 20 min phone call to Charter to get the modem initilized and up and running.
Ran the connection directly from the drop to the modem to a single PC and the connection never dropped.
Went ahead and reconnected the modem into my home network through my Netgear R6300V2 router and GS108 Network Bridge.
The network has been running for the past 2 days without a single internet drop!
Network speeds are maxxing out for my service tier (60Mbs/5Mbs) and my pings are normal.
The only thing that I've noticed is that I believe Charter blocks the modem UI access page from being accessed. I followed the modem's instructions on accessing the UI page and the page just times out.
However, my network is back up!