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Forum Discussion
Dlgam
Aug 05, 2022Follower
Hardware warranty
My router is not working. It is 11 months old, Best Buy said I have to contact net gear to get it replaced. How do I get it replaced? I have the receipt. Thanks in advance
michaelkenward
Aug 06, 2022Guru - Experienced User
Dlgam wrote:
My router is not working. It is 11 months old, Best Buy said I have to contact net gear to get it replaced. How do I get it replaced? I have the receipt.
wcalifas is right. Tell us what has gone wrong and there may be ways to recover. That could be the quickest solution.
When it comes to the warranty:
How do I request a Return Material Authorization (RMA)? | Answer | NETGEAR Support