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Forum Discussion
evollmca
Jan 19, 2021Aspirant
Help with routing issue
I have been searching, but honestly am not sure what to search for. I have an interesting scenario. I have a web service on my network that requires a valid SSL cert that I get from letsencrypt. In...
olympos1625
Mar 17, 2021NETGEAR Employee Retired
Hi evollmca,
Good day!
Welcome to NETGEAR Community!
First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. When the issue is happening can you still ping your website or server? Was this working before? Can you also do a tracert on your server so we can see if where the connection drops?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
evollmca
Mar 17, 2021Aspirant
From the server ping works as the name resolves to the public IP and pings the router. So I guess it is pinging the router not the server. Same with tracert. It shows one successful hop directly to the public IP. Traffic gets forwarded from the router to the server through port forwarding. It seems like nothing connected via wifi we go through the port forwarding, but anything connected directly to the router will. So, for example, when I want to connect to the server with my phone I have to switch the wifi connection from the Orbi to an old access point I connected to the Orbi router.
It has never worked with the Orbi Router, but it was working before with my Asus router that the Orbi replaced