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Forum Discussion

evollmca's avatar
evollmca
Aspirant
Jan 20, 2021

Help with routing issue

I have been searching, but honestly am not sure what to search for. I have an interesting scenario. I have a web service on my network that requires a valid SSL cert that I get from letsencrypt. In...
olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Mar 17, 2021

Hi evollmca,

 

Good day!

 

Welcome to NETGEAR Community!
 

First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. When the issue is happening can you still ping your website or server? Was this working before? Can you also do a tracert on your server so we can see if where the connection drops?

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team

 

 

olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Mar 23, 2021

Hi evollmca, 

 

Please DM us your email address, phone number, and preferred callback date and time.

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team