How can I gain access to my account?

I have created a dummy account to get in here!

I have been trying to obtain access to my Netgear account for weeks. I am not receiving the OTP for the two factor authentication. Once you're outside this you can't even log a support call. It's a complete joke.

The only people I can speak to are a chargeable service in tech support who say they cannot help me. They claim  to have escalated my call on numerous occasions but nothing happens. 

Meanwhile I can see some failed login attempts to my NAS that sits within my firewall and I can't even log into the firewall to check it out.

This is an absolutely ridiculous level of service from Netgear. Just totally incompetent. I cannot obtain a phone number, email address or anything to contact anyone about my problem

AB