NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kodati's avatar
kodati
Aspirant
May 26, 2016
Solved

how to stop unwanted user using genie app (My router - jnr1010v2)

Hi I am usng jnr1010v2 router and myFirmware VersionV1.1.0.32_1.0.1, and i am sung winows 10 i installed genie app in my android mobile and desktop also. I saw an youtube video toping an unwanted us...
Apps
Troubleshooting
kodati's avatar
kodati
Aspirant
May 27, 2016

Thank you for your reply.

but I want to know whether I can stop a user currently browing my wifi with the use of genie app network map.

  • VE6CGX's avatar
    VE6CGX
    Master
    May 27, 2016

    Already mentioned. Change your wireless passphrase.  Sounds like your wireless has wide open door for intruders.

  • VE6CGX's avatar
    VE6CGX
    Master
    May 31, 2016

    Disable your radio for a moment, make nececssary changes, the enable the radio, he sould be gone then.