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Forum Discussion

Alizebz's avatar
Alizebz
Follower
Oct 28, 2021

Internet keeps disconnecting on wifi extender

So I've had this wifi extender(EX3110) since April and it has worked fine until this week. The connection to the router keeps dropping i.e. no internet connected. I've installed latest firmware, changed the location so its closer to the modem and reset it as well to no avail. Not very tech savvy and any help on how to fix this would be appreciated

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    What router is it connected to? 

    If you log into the extender and check its settings, what does it show for connection stats back to the router? 
    have you tried changing what channels the router is broadcasting on? sometimes a new device starts broadcasting that causes interference.

    Another thing to check is when you moved it closer, did you try moving it laterally? If its something in the walls thats causing the issue, a lateral move can sometimes help more t han moving closer.