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Internet LED amber and some devices work - others do not
Hi, I am trying to find a solution for a “Windows can't communicate with the device or resource (Primary DNS Server)" error. This somehow seems to be related to the Internet LED on my Netgear rout...
Sorry for the delay but....
I found the problem after many attempts, taking the router to a friend's house and trying it there etc.
The unit was faulty! Now with a new router everything is back to normal and I am very grateful for your help and patience.
Regards,
Peter
push reset on router and power cycle modem
If you reply you might include the make and model of the modem and model # of the router
Hi,
Thank you for the response. I was at work when i wrote the post.
The router is a R6300 and the modem is the VirginMedia Super Hub which is also a Netgear product.
I tried the reset button and power cycling the modem but without any luck.
Thank you and all the best,
Peter
Hi @PeterH1976,
1. Is the VirginMedia Super Hub a modem-router combo?
2. If yes, is it also broadcasting it's own wireless signal?
3. Are the laptops connected to the Wi-Fi of the R6300 or the VirginMedia Super Hub?
Regards,
Dexter
Community Team
Sorry for the delay but....
I found the problem after many attempts, taking the router to a friend's house and trying it there etc.
The unit was faulty! Now with a new router everything is back to normal and I am very grateful for your help and patience.
Regards,
Peter
