Forum Discussion

Aspirant

Jul 14, 2020

Solved

Internet LED not lit- No internet C6250

Hello, My friend had internet connection till yesterday with a router (modem+router combo). Today, I got a new Spectrum account in my name with the same router that I bought from my friend. Now, ...

bhandari88
Jul 14, 2020
Thank you for the reply and suggestion. My problem was actually "Network Access denided by MSO" which is explained in this post.
https://community.netgear.com/t5/Cable-Modems-Routers/Network-Access-denied-by-MSO-on-Spectrum-TW/td-p/1428692#:~:text=Re%3A%20Network%20Access%20denied%20by%20MSO%20on%20Spectrum(TW)&text=NETWORK%20access%20denied%20means%20they,levels%20to%20get%20it%20fixed.

Thank you for the solution in this post. In addition to the solution to the post, the reason for showing up that message in router login dashboard was incomplete cancellation of the MAC address from the previous account (of my friend). I called the Spectrum and fixed the issue.

plemans

Guru - Experienced User

Jul 14, 2020

Did spectrum ever activate the C6250?

Can they ping it?

you might want to post in the cable modem/router section if you have the C6250

https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers

bhandari88

Aspirant

Jul 14, 2020

Thank you for the reply and suggestion. My problem was actually "Network Access denided by MSO" which is explained in this post.

https://community.netgear.com/t5/Cable-Modems-Routers/Network-Access-denied-by-MSO-on-Spectrum-TW/td-p/1428692#:~:text=Re%3A%20Network%20Access%20denied%20by%20MSO%20on%20Spectrum(TW)&text=NETWORK%20access%20denied%20means%20they,levels%20to%20get%20it%20fixed.

Thank you for the solution in this post. In addition to the solution to the post, the reason for showing up that message in router login dashboard was incomplete cancellation of the MAC address from the previous account (of my friend). I called the Spectrum and fixed the issue.