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gasaneris's avatar
gasaneris
Follower
Apr 20, 2022

Internet light orange on router?

Ok so like 2 days ago my wifi just stopped working, for no reason. I tried to reset it but it didn’t work. I thought the modem was the issue but it’s the router. And the internet light on the router is orange. I’ve reset it, updated it, but nothing has worked. Any answers ?

2 Replies

  • 1. what modem/gateway do you have?

    2. what router do you have? 
    3. what firmware is on the router? 
    4. are you able to access the gui for the router through the browser?


  • gasaneris wrote:

    I tried to reset it but it didn’t work.

     


    What did you actually do? Restart the router or "factory reset"?

     

    It may help to reboot the whole network in the right order.

    Be sure to restart your network in this sequence:

    • Turn off and unplug modem.
    • Turn off router and computers.
    • Plug in and turn on modem. Wait 2 minutes for it to connect.
    • Turn on the router and wait 2 minutes for it to connect.
    • Turn on computers and rest of network.