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Forum Discussion
Solved
internet speed
The wired speed from Charter from their modem is 70 but i can only get 28 from the wireless router. no updates are available according to the firmware upgrade info. i have tried most of the channels but hanging them makes very little difference
can you help
roger
I cannot really tell exactly as to why they go bad for only a few years. Though in my own experience I had one which lasted for 6 years and that was a G router.
As a recommendation, check first the wireless adapters on your network. Are these devices using 802.11a, 802.11b/g/n or 802.11ac adapters?
Will you be upgrading in the near future? Because if you do then it would be better if you get yourself something newer like one of the AC routers.
In this way, you will be able to take advantage of the speed.
You may check the list of our routers here and see what suits you.
7 Replies
Welcome to the community, chub
What's the exact model number of the NETGEAR device?
How do you measure the speed?
Did you try reinstalling the firmware and do a factory reset on the router after uploading the firmware?
- Hi Elaine,I have the WNDR3700v4.I connected Charter's cable modem directly to my laptop adn got their advertised speed of 60. I can only get half that wirelessly to my lap top through the Netgear w.ireless routerI have tried to update but there does not appear to be one available.I have not done a factory resetRoger
Wireless is always incomparable when it comes to wired connection. There are a lot of factors to consider when running wireless and getting the same exact speed as the wired connection will never happen. You may need to check for the distance, interference, other wireless devices that may interfere with the router, etc.
What's the wireless adapter used on your laptop? Maybe it also needs an update.
