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Forum Discussion
D1812
May 05, 2017Aspirant
iPad connects but think pads cannot
Using WNDR3700v4 I can connect to Internet with iPad3 but three different think pads connect to NETGEAR96 but there is no internet connection. I have returned to factory settings many times without results. Using Windows 10 on one and win7 on other two. Furthermore I cannot establish a hardware internet connection either.
Problem resolved but questions remain. Last night there was brief power failure and this morning the Thinkpads started connecting wirelessly with the web. However, during the past week I had disconnected all the devises so a brief power outage was not anything new.
4 Replies
- ElaineMNETGEAR Employee Retired
Welcome to the community, D1812
What's the brand and model of the modem you have?
Who is your ISP?
I suggest that you try following the steps from the article below.
I cannot access the Internet with my NETGEAR router; what troubleshooting steps should I follow?
- D1812Aspirant
The brand of modem is Arris TM822 and provider is Optimum. It's my modem. This started when was trying to use a cellular connection for Internet and placed the router in bridge mode. It's been many factory settings return since then.
I upgraded the drivers and ran commands like
As Administrator
ipconfig /flushdns
ipconfig /registerdns
Ipconfig /release
ipconfig /renew
NETSH winsock reset catalog
NETSH int ipv4 reset reset.log
NETSH int ipv6 reset reset.logi also changed cables
i had two computers that were connected to the router at the time. I had an older thinkpad running win7 32 and tried that without success. I am writing this on my iPad which connects and the websites you referred me to are when nothing connects.
I appreciate any help you can provide
- D1812Aspirant
In addition as previously mentioned the computer also doesn't connect when hard wired. All the lights on the router are illuminated correctly. The second light from the top is not illuminated. I don't know what that means.
i have a plan with T mobile for unlimited use for two phones and would like to dump cable and using a tethered cell phone, connect a computer to the router. Should this be as simple as hardwiring the tethered computer to router's Internet port?
Thanks