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Forum Discussion
danielgaz
Nov 11, 2020Aspirant
Issues connecting to work VPN
Over the past few weeks, I am experiencing a high frequency of dropped connections when using my employer's VPN (BIG-IP Edge Client). I have the current firmware (as of last week - 2.6.7.0) and when ...
plemans
Nov 11, 2020Guru - Experienced User
A vpn encrypts and directs all the traffic using the vpn through its own server.
If everything else works but the vpn traffic, its an issue of the vpn.
If it was a simple port issue, the vpn wouldn't work at all.
If it was from "power surges" it would impact all traffic.
- danielgazNov 11, 2020Aspirant
I have spent close to 20 hours on the phone with our IT folks and they insist that it's not the VPN. It could be the service provider or the router. I don't know what else to do at this point.
- plemansNov 11, 2020Guru - Experienced User
You can always try a different router.
Again, if its ONLY the vpn with issues, that's what I'd be suspecting.
https://www.howtogeek.com/133680/htg-explains-what-is-a-vpn/
What speeds do you pay for upload and download? When using a vpn, the upload is just as important as the download.
- danielgazNov 11, 2020Aspirant
I pay for (and get) 120-ish up and 10-15 down. When on the VPN it varies wildly.