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Forum Discussion
Songwood
Oct 21, 2021Aspirant
Issues with connectivity when hardwired to my router but not when hardwired to my router.
Hello, I am having issues getting my game launcher to connect to the servers so I can play my MMO *FFXIV). When I am hardwired into the modem, I run into no issues. However, the moment I hardwire...
Songwood
Oct 21, 2021Aspirant
My Modem is an Arris Surf SB6190 DOCSIS 3.0 Cable Modem
The Firmware Version is: V1.0.4.120_10.0.91
I don't know exactly how long, but its been going on for a couple months now.
I have just enabled the IPV6 though i have never used it before today (new to me).
and I don't know much about DNS.
plemans
Oct 21, 2021Guru - Experienced User
You can try the ipv6 and the dns option.
If they dont' help, try downgrading the firmware a version.
you put in your signature you have the R6020 but that doesn't match up with your firmware.