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jessicaalex's avatar
jessicaalex
Aspirant
May 17, 2023
Solved

I've just upgraded my internet plan to a higher speed, but unfortunately, I haven't noticed imprv?

Dear Netgear community members, I hope you're all doing well. I recently decided to upgrade my internet plan to a higher speed with the expectation of enjoying faster Wi-Fi speeds. Unfortunately, de...
  • microchip8's avatar
    microchip8
    May 17, 2023
    Which router model?
    Which firmware?
    How fast do you get on WiFi?
    Which WiFi band (2.4/5 GHz?) and which WiFi client do you use to test?
    How fast is your new Internet plan upgrade?
microchip8's avatar
microchip8
Master
May 17, 2023
Which router model?
Which firmware?
How fast do you get on WiFi?
Which WiFi band (2.4/5 GHz?) and which WiFi client do you use to test?
How fast is your new Internet plan upgrade?
jessicaalex's avatar
jessicaalex
Aspirant
May 18, 2023

Hi microchip8 I wanted to bring your attention to an issue I was experiencing with the speed of my internet connection. Upon investigating, I discovered that the cable connecting my router had not been properly connected. As a result, this improper connection was causing a degradation in the performance of my internet service.

I am writing to express my sincere appreciation for the assistance provided in resolving this matter promptly. With the help and guidance received, I was able to rectify the problem and ensure a stable and efficient internet connection.

Thank you all for your attention and support in addressing this issue. Your prompt response and valuable input were instrumental in resolving the problem. I am grateful for the knowledge and expertise shared within this community.

thank you 

Thanks & Regards 

jessicaalex