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Forum Discussion
jessicaalex
May 17, 2023Aspirant
I've just upgraded my internet plan to a higher speed, but unfortunately, I haven't noticed imprv?
Dear Netgear community members, I hope you're all doing well. I recently decided to upgrade my internet plan to a higher speed with the expectation of enjoying faster Wi-Fi speeds. Unfortunately, de...
- May 17, 2023Which router model?
Which firmware?
How fast do you get on WiFi?
Which WiFi band (2.4/5 GHz?) and which WiFi client do you use to test?
How fast is your new Internet plan upgrade?
jessicaalex
May 18, 2023Aspirant
Hi microchip8 I wanted to bring your attention to an issue I was experiencing with the speed of my internet connection. Upon investigating, I discovered that the cable connecting my router had not been properly connected. As a result, this improper connection was causing a degradation in the performance of my internet service.
I am writing to express my sincere appreciation for the assistance provided in resolving this matter promptly. With the help and guidance received, I was able to rectify the problem and ensure a stable and efficient internet connection.
Thank you all for your attention and support in addressing this issue. Your prompt response and valuable input were instrumental in resolving the problem. I am grateful for the knowledge and expertise shared within this community.
thank you
Thanks & Regards
jessicaalex
FURRYe38
May 18, 2023Guru
Might give model# of your router next time.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡