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JNR1010 router - disconnects randomly, slow speeds otherwise
I recently bought the above mentioned router to go with my YOU broadband connection. I am having trouble with random disconnects of the connection when connected to the router. That is, when the wire from the modem is connected directly to the computer, the connection is perfect. When I go through the router, it randomly disconnects or I get sub standard speeds. The internet light on the router also goes off at these times of disconnection. Of course, this is for both the LAN and wireless connections. I tried resetting the router, using the router connection wizard, and quite a few other things. The firmware is updated as well. At this point I am at a loss. Help is appreciated!
Since you're already in contact with our support team, kindly continue the troubleshooting with them.
Thank you!
3 Replies
Since you're already in contact with our support team, kindly continue the troubleshooting with them.
Thank you!
I TOO HAD SAME PROBLEM, WHAT TO NOW??
I recently bought the above mentioned router to go with my YOU broadband connection. I am having trouble with random disconnects of the connection when connected to the router. That is, when the wire from the modem is connected directly to the computer, the connection is perfect. When I go through the router, it randomly disconnects or I get sub standard speeds. The internet light on the router also goes off at these times of disconnection. Of course, this is for both the LAN and wireless connections. I tried resetting the router, using the router connection wizard, and quite a few other things. The firmware is updated as well. At this point I am at a loss. Help is appreciated!