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somesuga's avatar
somesuga
Aspirant
May 18, 2016
Solved

jnr1010v2 is not connecting to the internet but working fine when i connect cable directly

Hello,   I have a 1 year old netgear wifi router, model number JNR1010v2. It was working fine until recently. It does not connect to the internet since a week .I suspect that it is because of the f...
Firmware
  • ElaineM's avatar
    ElaineM
    May 19, 2016

    Hello somesuga

     

    Welcome to the community!

     

    After the firmware update, did you reset the router?

    If not, I suggest that you do a factory reset by using a paperclip to push the reset button on it for 10 seconds.

    Once done, reconfigure the router. Follow the steps here on how configure

somesuga's avatar
somesuga
Aspirant
May 19, 2016

Thanks ElaineMfor your quick response 

 

I have tried resetting the router after the firmware update. It didn't work. 

 

This time i tried again and it was not able to connect,  i have given the Router MAC id to configure the Internet and it did worked.

 

Thanks again..

 

Regards,

GAnesh 

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
May 19, 2016

You're very welcome.

Glad that it's working now.

 

Have a great day!