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Forum Discussion

JohnnyWB's avatar
JohnnyWB
Tutor
Sep 20, 2015
Solved

Keep having to refressh my connection

I have the N600 WIFI Router WNDR3400V2 and all of a sudden, the last 3 months I am having to refresh my router's connection to the Internet, after a bit of idleness.  I don't understand why this is happening as it has never done this prior to now.  It started before I made the switch to Windows 10, when it was a Windows 7 PC.  Does anybody know of anything I can do on my end that will stop or reduce this occurance.

 

Oh, by the way, I appreciate the answers I got on my couple of posts, the change of SSID and password works wonders for cleaning out un wanted guests and what not.

 

Thanks

 

Johnny

Troubleshooting
  • doraemon's avatar
    doraemon
    Sep 22, 2015

    it's a possibility that the router is starting to degrade.

    normally, this should have been corrected by loading the latest firmware and resetting the unit.

    however, in your case it's different it seems that it's giving additional problems as you continue to rectify the problem.

    perhaps, it's time to get a newer router and be happy :smileyhappy:

6 Replies

  • doraemon's avatar
    doraemon
    Prodigy
    Sep 20, 2015

    how do you refresh the router? 

    you turn off and on?

    when this happens, what LED lights are lit on the router?

    do you have the latest firmware installed on the router?

     

    • JohnnyWB's avatar
      JohnnyWB
      Tutor
      Sep 20, 2015

      I do have the latest drivers for my router and when I find I am having a problem connecting, I will go to my NetGear Genie, open it up and it will show me.  If it is down, I will click on the panel, the middle one on the top row, of 6 in total.  Once I am there, I will find my router name, log in, click on it, and then it the refresh or connect button to get it to come back up.  Only if I can't get it back up will I shut the router down but that is very rare indeed.

       

      Thanks for your response and I hope I have given you enough information.  If not, let me know.

       

      Thanks for taking you time like this.

       

      Johnny

      • doraemon's avatar
        doraemon
        Prodigy
        Sep 22, 2015

        ok, so the firmware version on your router is 1.0.0.52, just making sure. 

        do you have other computers that are affected? 

        if computers are directly connected with wire to the router, will it do the same thing or it's just for the wireless connection?

        one thing you may do is to reset and reconfigure the router. push the reset button on the router for 20 seconds then reconfigure.