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Forum Discussion
Solved
Latest frimware for R6400 V1.0.1.34_1.0.24
After installing latest firmware (V1.0.1.34_1.0.24) on Jan 13, I am no longer able to access readyshare via USB 3.0. It was previosuly intermittent until the last firmware update remedied that issue....
Hi sj00884,
1. Please make sure that a factory reset is done after the firmware update.
2. Does the USB 3.0 LED light up?
3. Does the issue persist when the storage is connected to the USB 2.0 port?
4. Does the storage device appear on the router UI?
5. Have you tried using another storage device?
Regards,
Dexter
Community Team
Hi sj00884,
1. Please make sure that a factory reset is done after the firmware update.
2. Does the USB 3.0 LED light up?
3. Does the issue persist when the storage is connected to the USB 2.0 port?
4. Does the storage device appear on the router UI?
5. Have you tried using another storage device?
Regards,
Dexter
Community Team
I had not reset the router to factory settings because neither the UM or release notes addressed that item. After resetting the router, setting it up and restoring previous settings from a backup, everything relative to readyshare is working as it should be.
Thanks Dexter!