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Forum Discussion
Locked Upstream Channel
COMCAST XFINITY is my service provider. The router upstream LED is amber indicating one upstream channel is locked. How do I unlock this channel? There are three other upstream channels that are u...
You want channels locked. The "locked" channels are what transmit data.
Do you have a screen snip of the whole cable connections page and the modem logs? It lets us check the connection back to the isp.
If you have any splitters, amplifiers, or attenuators in line, I'd recommend removing them. I'd also check the coax line for kinks, damage, cheap/bad connectors, loose connectors, or cheap/bad cables.
Thank you for getting back to me. I restarted the modem earlier today and all LED indicators are GREEN.