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Forum Discussion
Double_Bogey
Nov 04, 2016Aspirant
Losing Wireless Connectivity
I lose wireless connectivity to my WNR2500 router on average once a day. The firmware version is V1.0.0.32NA which is the latest version. I have the following devices connected to the router: Dell d...
- Nov 09, 2016
Sure! Feel free to mark the solution anytime.
ElaineM
Nov 07, 2016NETGEAR Employee Retired
Hello Double_Bogey
Welcome to the community!
Will you have Internet access on wired connection?
Aside from the Internet on wired, check if you are still getting a valid IP address on the wired computer. The IP should be in 192.168.1.x range.
In this way, we can verify if the router is totally not giving out an IP address or if the problem lies on the WAN connection.
If it's the WAN connection, it means that the router is losing your Internet IP address from your modem/ISP and your router may need to be reconfigured.
Who is your ISP?
If you are not getting a 169.254.x.x range when you check your IP address on wired connection, then you may want to reflash the firmware of the router.
You may have to re-upload the latest firmware available for your unit then factory reset the router before reconfiguring it manually.
Double_Bogey
Nov 07, 2016Aspirant
My ISP is Uverse. I have a wired connection to the Uverse modem, and it maintains connection to the internet when the wireless problem is occurring.
The last time the issue occured, I set up a wired connection from a laptop to the Netgear WNR2500. I was able to connect to the router. i wnated to check the logs to see if I could see anything unusual. The strange thing is that when I connected the laptop with a wired connection, the wireless connectivity returned.
The WNR2500 has changed it's IP address to 10.0.0.1. I was reading that it does that when there is a conflict. That is the iP address I used to log in with the wired connection.
- ElaineMNov 07, 2016NETGEAR Employee Retired
That's odd.
Will the SSID disappear when it disconnects the WiFi?
As of this time, the only thing to do is to reflash the firmware.
That's correct, the IP address will change if it detects a conflict.
- Double_BogeyNov 07, 2016Aspirant
Next time the wifi disconnects I will check if the SSID disappears.
I will also reload the firmware.
Thanks.
- ElaineMNov 07, 2016NETGEAR Employee Retired
You're very welcome.
Is it working correctly at this time?