NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
00sivan
Sep 18, 2022Aspirant
Lost Password During Restore
I have an R6300v2 and I backed it up so that I could factory restore for troubleshooting. Having logged in after the factory restore, I set the new password and it overwrote the password in Edge. The...
- Sep 18, 2022
Never mind. I found the old password was still saved in another browser.
00sivan
Sep 18, 2022Aspirant
Never mind. I found the old password was still saved in another browser.
- FURRYe38Sep 18, 2022Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
- 00sivanSep 18, 2022Aspirant
Yes, as I mentioned, I do have the backup. My issue is resolved by chance. But for others searching:
After restoring from a backup configuration, your password will be set to whatever it was when the backup was taken. This is not ideal, since the user is prompted to set a password after a factory restore, a common troubleshooting step. In that process, in newer versions of MS Edge, the new password could be automatically saved by the browser without notice, therefore destroying the viability of the backup. That's because the backup contains the original password, which MS Edge will overwrite automatically.
Simply put, config files should be plain text. This appears to be an oversight, or some misguided attempt at "security."
- FURRYe38Sep 18, 2022Guru - Experienced User
And you might save off a new backup config that should now have the corrected or new admin password.