NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Siralex914's avatar
Siralex914
Aspirant
Jul 20, 2021

m A6100 is disconnecting from wifi

ok so, i think most of us have this problem. but mines weird.   so heres my problem. when i connect to my house router (Xfinity) or my wifi extender wheich sits right next to my desk (TPLink) it wi...
olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Jul 24, 2021

Hi Siralex914.

 

Welcome to NETGEAR Community!

 

Thank you for reaching out. We are sorry to hear about your experience with the adapter. Based on the scenario, the common denominator is that you tried a different network/connection which leads us to think that the problem could be the configuration of your home network and in your case is the router since the extender's configuration mostly relies on the router. We would recommend you changing the wireless channels of the router. Also for isolation, try turning off the wireless extender and see if that changes the situation.

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

Oliver

Community Team