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Forum Discussion
PetFoodGuy
Jun 26, 2017Follower
Magic Jack Go
When I hooked up my magicjack to my router I always have an orange light, all other lights are white. I tried all 4 ports still and orange light but the majicjack worked perfect until tonight when al...
- Jun 28, 2017
Hi PetFoodGuy,
1. An orange or amber port light indicates that the connected device is operating on 10/100 connection and not on a gigabit (10/100/1000) connection as described on page 11 of the user manual linked below. Please check the Magic Jack specs.
http://www.downloads.netgear.com/files/GDC/R6400/R6400_UM_11jun32015.pdf
2. Please make sure that the Magicjack shows up as a connected device on the router UI and is getting a valid IP address.
Regards,
Dexter
Community Team
DexterJB
Jun 28, 2017NETGEAR Moderator
Hi PetFoodGuy,
1. An orange or amber port light indicates that the connected device is operating on 10/100 connection and not on a gigabit (10/100/1000) connection as described on page 11 of the user manual linked below. Please check the Magic Jack specs.
http://www.downloads.netgear.com/files/GDC/R6400/R6400_UM_11jun32015.pdf
2. Please make sure that the Magicjack shows up as a connected device on the router UI and is getting a valid IP address.
Regards,
Dexter
Community Team
- DexterJBJul 06, 2017NETGEAR Moderator
Hi PetFoodGuy,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team