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Forum Discussion

PetFoodGuy's avatar
PetFoodGuy
Follower
Jun 26, 2017
Solved

Magic Jack Go

When I hooked up my magicjack to my router I always have an orange light, all other lights are white. I tried all 4 ports still and orange light but the majicjack worked perfect until tonight when al...
  • DexterJB's avatar
    Jun 28, 2017

    Hi PetFoodGuy,

     

    1. An orange or amber port light indicates that the connected device is operating on 10/100 connection and not on a gigabit (10/100/1000) connection as described on page 11 of the user manual linked below. Please check the Magic Jack specs.

     

    http://www.downloads.netgear.com/files/GDC/R6400/R6400_UM_11jun32015.pdf

     

    2. Please make sure that the Magicjack shows up as a connected device on the router UI and is getting a valid IP address.

     

    Regards,

     

    Dexter

    Community Team