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dannyrb78's avatar
dannyrb78
Follower
Jun 12, 2016
Solved

Merge 2 mynetgear accounts

I have set up my ReadyCloud with a new MyNetgear account, at the time I completely forgot about an existing account under and old email which has products registered to it.
Is it possible to merge the accounts, or transfer the registered products to the new account.
Apps
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Jun 13, 2016

    Hello dannyrb78

     

    Welcome to the community!

     

    Can you PM me the information that you want to be merged?

    Kindly provide the following:


    Name:

    Phone number:

    Email addresses:

    Which email that you want to retain?

9 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Jun 13, 2016

    Hello dannyrb78

     

    Welcome to the community!

     

    Can you PM me the information that you want to be merged?

    Kindly provide the following:


    Name:

    Phone number:

    Email addresses:

    Which email that you want to retain?

  • Blackie's avatar
    Blackie
    Aspirant
    Oct 13, 2016

    I did the same. What is PM so that I can send you both sets of details. Many thanks