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Forum Discussion
lawrencewinship
Jun 06, 2025Follower
Missing QR code
Just a comment. It would be nice if the QR code that you are told to use to set up your router actually existed where they told you it was, or for that matter existed at all.
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This YouTube video appears to claim that the QR code appears in two places:
- On a plastic sleeve that was on the router when it was placed into the package. (I still have the sleeve on the RBR50 I purchased in 2016 and it definitely has no QR code. Of course, the Orbi 'app' did not exist in 2016.)
- On the product label on the bottom of the router case. (the RBR50 has no QR code, but a more modern RBR750 does have a QR code on the label.)
Search for "How to install your Orbi system with the Orbi app"