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Forum Discussion
monicap
Dec 30, 2021Aspirant
model: C6250 AC1600 WiFi cable modem/router can't reset IP from Zurich IP
I am located in Florida using WOW as my internet provider. I have been using this modem/router for over a year. 2 days ago I started getting blocked messages from some websites and a streamming TV ch...
michaelkenward
Dec 31, 2021Guru - Experienced User
monicap wrote:
Is there a way to download new firmware?
No. Cable modems are outside the control of users or modem makers.
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.
monicap wrote:
Thank you, I have reposted in the correct forum
Pity. There won't be much traffic there, as you may have discovered by now.
Your problem isn't really related to the fine details of your hardware. A router is a router is a router. But I don't want to clutter up this community even more, so I will leave you to the tender mercies of the handful of people who visit that section.