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Forum Discussion

PeterTorr's avatar
PeterTorr
Aspirant
Sep 10, 2021

Model EX3700 seems connected but not working with existing network code

Lights are on for router link and the extender is showing as an option for the device but the existing network password doesn't seem to work

4 Replies

  • What router did you connect it to? 

    What firmware is on the extender?

    What method of setup did you use? 

    did you use wps or the installation assistant?

      • plemans's avatar
        plemans
        Guru

        what vodafone router? (model)

        Try factory resetting the extender and installing using the installation assistant and not wps. 


  • PeterTorr wrote:

    ... the existing network password doesn't seem to work


    What network password?

     

    Wifi?

     

    Take us through what you are doing and where it goes wrong.