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Solved
Model: R6400|AC1750 Smart WiFi Router slower than user
I have the R6400|AC1750 Smart WiFi Router that I bought a couple of years ago. It has worked like a charm. Recently, I have noticed the speeds have not been what they used to be. I called Suddenlink out, tech came out and tested the lines inside and out. everything looks great. When he checks the connection speed direclty hooked up to my netgear modem, he is getting over 900mbps connection. However when he tested a wired connection through the router it is only getting 250-275mbps.
He said he has been seeing this all over the city we live in lately, with this SPECIFIC model of router. Almost all of his calls about speed have been with this router. He used to recommend it, but has stopped because of this. As it used to perform great, is it possible a firmware update has caused this issue?
My firmware version is
V1.0.1.62_1.0.41
Anyone else having this sort of issue?
Its always possible a firmware update caused it.
What I'd start with?
Factory reset the router. After the reset, during install make to to leave access control, qos, traffic monitoring, and parental controls all disabled.
Then try testing speeds.
what modem is it connected to?
3 Replies
Its always possible a firmware update caused it.
What I'd start with?
Factory reset the router. After the reset, during install make to to leave access control, qos, traffic monitoring, and parental controls all disabled.
Then try testing speeds.
what modem is it connected to?
My modem is a NETGEAR CM700.
I had Traffic Meter enabled with no limit. I turned it off and tested again on my desktop on ethernet, and I'm getting 500mbps with spurts up to 600+, i'm thinking maybe my computer is the limiting factor now maybe. I was only averaging 250-270mbps before changing the setting though, consistently.
I believe I have had that enabled for a very long time, not sure why it would cause issue now. I'm tempted to do the factory reset, but I have some reserved ips and port forwarding I don't want to have to redo quite yet.
I think I will consider this resolved. It was likely a combination of the traffic meter and other settings I have configured in the modem such as the port forwarding.
Can address reservations or port forwarding cause some speed issues that you know of?They shouldn't.
Its anything that has to inspect traffic can slow speeds. Port forwarding/address reservation isn't inspecting traffic.