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Forum Discussion
MikeBeacom
Dec 31, 2021Aspirant
Modem and ISP Data Usage numbers don't match
Hi- My Nighthawk C7100V claims I used 14.4 GB of data last month, and Xfinity's website claims I used 480 GB. Need to talk to Xfinity, and get their view on the matter. I'm hoping their web page ...
plemans
Dec 31, 2021Guru - Experienced User
I'd be betting the traffic numbers on the C7100V are off or just not interpreted right because of how its displayed.
Maybe it was reset, maybe you're only reading the upload amount, maybe it wasn't turned on properly, etc.
Did you have someone visiting over christmas that is a streaming/Netflix user/Youtube user? Video uses a lot more data.
And if you only used 14gig in a month, thats a very small amount of data. If you watching HD videos at all, that sonly maybe 7-10 hours of streaming total. and thats not including doing anything else at all. Which is why I'm doubting something in your interpretation.
In terms of your speed being slow, is that over wired? over wireless?
Do you have a screen snip of the cable connections page and event logs?