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Forum Discussion
XCrunner1861
Jul 08, 2023Aspirant
Modem and router (R6400) appear to be working but I can't connect to the internet
I'm setting up the modem (Arris Surfboard SB6190) and router (Netgear AC1750 model R6400) in our home. Both appear to be working. On the modem, the online, send, and receive buttons are on. On the rou...
michaelkenward
Jul 13, 2023Guru - Experienced User
XCrunner1861 wrote:
The network status on my laptop says it's connected to the wifi, but when I try accessing the internet through any browser, I get a page saying there's no internet.
Is it only the laptop that will not connect?
Is t just the browser?
Is it connected by wifi or by wired LAN?
Windows likes to protect us from new networks that might be evil. In reality, it often shuts us out of safe networks.
One thought is that you could tell Windows that you are on a "private network".
- Network and Internet settings
- Network Status
- Change Connection Properties
- Network Profile
- Private