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Forum Discussion

Robbo82's avatar
Robbo82
Aspirant
Aug 03, 2021

Modem/router shuts off

Can anyone help me with my issue? My modem/router shuts off 3-6 times a day. Comes back on in 5 mins or so. Very frustrating. I logged into the router and no updates are available. I’ve unplugged many...
Robbo82's avatar
Robbo82
Aspirant
Aug 04, 2021
I have the net gear app on my phone. I tried connecting to the router through the app and it says my router is offline. Don’t see how that is possible since I am playing call of duty and using WiFi?
plemans's avatar
plemans
Guru - Experienced User
Aug 04, 2021

Does everything check out through the browser? 

what "Netgear app" is it exactly? there's genie/nighthawk/etc

  • Robbo82's avatar
    Robbo82
    Aspirant
    Aug 05, 2021
    Nighthawk app. The router/modem did not disconnect today at all. Just weird.
    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Aug 05, 2021
      Robbo82 wrote:
      The router/modem did not disconnect today at all. Just weird.

      You scared the thing by turning up here asking questions.

       

      • Robbo82's avatar
        Robbo82
        Aspirant
        Aug 06, 2021
        Lok