NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
camomiletea
Dec 07, 2015Tutor
My 5g network doesn't show up
I have the N600 Wireless Dual Band router(WNDR3400v3), and I think the 5g used to show up... at least for a little bit, but not anymore. I've tried changing settings - disabling and reenabling them (...
- Dec 07, 2015
Yeah, that's a single band adapter. There's no way the 5G network would have appeared on it. You must have imagined it. Or, perhaps, you gave your 5G network the same name as an old 2.4G network?
camomiletea
Dec 07, 2015Tutor
Hmm, update: I just checked and the 5g band does show up on another device (iPhone), but not on my laptop, and my iPhone shows a lot more networks than my laptop does... So this is an issue with laptop, which is running Windows 10. Anyone know how to get it to show more networks or how to manually input the information to connect to that band?
- TheEtherDec 07, 2015Guru
What's the model of your laptop? It's possible that it doesn't have a dual band Wi-Fi adapter.
- camomileteaDec 07, 2015Tutor
It has "Intel® Centrino® Wireless-N 1000 " and apparently it's not dual band adapter. Okay, that makes a little bit more sense, although not why it used to show up in the past... I guess something broke, but more likely the laptop which is older than the router. It's a Dell XPS 15.
- TheEtherDec 07, 2015Guru
Yeah, that's a single band adapter. There's no way the 5G network would have appeared on it. You must have imagined it. Or, perhaps, you gave your 5G network the same name as an old 2.4G network?