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p582's avatar
p582
Follower
Sep 09, 2018
Solved

My phone (android) just can't connect to router N300 Trek PR2000

Hello,   I'm having troubles with connecting my phone to my router (N300 Trek PR2000). I bought this router 3 years ago and it always worked fine until recently, now I'm unable to connect my phon...
  • Blanca_O's avatar
    Oct 03, 2018

    Hi p582, 

     

    Welcome to NETGEAR Community! 

     

    As I understand, PR2000 is set to wireless mode. This means that you will connect the PR2000 to an existing wireless network. Based on the screenshot, the PR2000 detects other wireless network. Does your phone detect the main network? How far is the PR2000 to the main router? Please try changing the channel of the main router. 

     

    Regards, 
    Blanca 
    Community Team