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Forum Discussion
My phone can’t connect to the R6020-router
Hi! I bought my router back in 2019 and used it for about two months and haven’t used it since. Now I wanna use in my new apartment but can’t get it to connect to my phone despite all the symbols bein...
Thanks for the info! I’ve tried to find the feature where I can enable it manually according to the manual you linked but my phone can’t find the router and the wifiname isn’t in the list of wifis so I can’t manually enable the private IP-address. And I don’t have the ability to do it through my computer so I have to do it through the app. Do you think it matters I’ve set it up once before or is my phone the only issue?
What modem/ONT/gateway sits between your R6020 router and the internet?
Does it also produce wifi?
Elliesne wrote:
Thanks for the info! I’ve tried to find the feature where I can enable it manually according to the manual you linked
Do you have a PC? Can you plug it into the router?
Did you find the section in the manual?
Manually Set Up the Internet Connection
my phone can’t find the router and the wifiname isn’t in the list of wifis so I can’t manually enable the private IP-address.
I don't understand that. What is this private IP-address? You don't need to do that to connect your router to the Internet through a modem.
Did you read the link to the iOS information?
This has nothing to do with its IP address.
The router has a label on the back with the default SSID and password for the wifi. It if then down to your mobile to connect to that. If it can't, then you have a problem with your mobile device, not the router.
One thing you can try if you can't see the wifi is to reset the router.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support