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Forum Discussion
Urvang
Apr 28, 2023Aspirant
My R6400v2 has stopped broadcasting the Wireless Network (5GHz a/n/ac)
My R6400v2 has stopped broadcasting the Wireless Network (5GHz a/n/ac) on all my capable devices. My router is running with the latest Firmware Version V1.0.4.128_10.0.104 and all required settings a...
Urvang
Apr 28, 2023Aspirant
Thanks for the quick response ! Yes I have checked again and confirming that all LEDs are ON
michaelkenward
Apr 28, 2023Guru - Experienced User
And the other question?
What tells you that the WiFi has stopped broadcasting?
Another one, what is the (5GHz a/n/ac) bit about?
Does that mean that it is only the 5 GHz wifi?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
- UrvangApr 28, 2023Aspirant
Hi - I'm trying to respond on your questions / queries -
What tells you that the WiFi has stopped broadcasting?
Wireless Network 2.4GHz is working fine but 5GHz band is not working at all. I can't see SSID in any of the device. However, 5GHz network is working fine with the LAN cable.
Does that mean that it is only the 5GHz wifi?
Wireless Network 2.4GHz is working fine but 5GHz band is not working at all. I can't see SSID in any of the device
What firmware version do you have on the device?
Router Firmware Version is V1.0.4.128_10.0.104. This is the latest version what I have checked on the Netgear site.
- michaelkenwardApr 28, 2023Guru - Experienced User
Urvang wrote:
However, 5GHz network is working fine with the LAN cable.
LAN cables have nothing to do with WiFi. WiFi = wireless. LAN = wired.
.
Is the router setup to broadcast the 5GHz SSID?
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Specify Basic WiFi Settings.
Router Firmware Version is V1.0.4.128_10.0.104. This is the latest version what I have checked on the Netgear site.
Have you tried a reset on the router?
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
- UrvangMay 01, 2023Aspirant
Yes, 5GHz SSID Setup is already there.. Also reset my router twice but I can't see 5GHz SSID in any of the device.