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Forum Discussion
Mobrien31
Nov 08, 2020Follower
N300 not connecting
Hi, i have had this range Extender for a quite a few years but not used it in a longtime. I'm trying to connect it to a new router that has no wps. I had to use an ether net cable to get it to even pick the router up.
However, when I try to use the WiFi ext.net to set it up, I keep getting a message stating "reset (1)". Or on a computer it just says I am not connected to the Internet. Anyone know what I could do?
However, when I try to use the WiFi ext.net to set it up, I keep getting a message stating "reset (1)". Or on a computer it just says I am not connected to the Internet. Anyone know what I could do?
1 Reply
- plemansGuru - Experienced User
You shouldn't be running the cable from the router to the EX2700. Reason why is that'd be running it in access point mode and the EX2700 doesn't have access point mode.
Try factory resetting it. Push and hold reset for 7-15 seconds while its powered on. Then try installing using the installation assistant.
the 2nd video on the support site shows how to use the assistant.
https://www.netgear.com/support/product/EX2700.aspx