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anmd04's avatar
anmd04
Follower
Feb 25, 2018
Solved

N300 stating incorrect ISP user name and password eventhough they are correct

I am getting Incorrect ISP user name and password thought its 100% correct. I directly connected the modem to system and connected using the same ISP user name and password I provided to connect from...
  • DexterJB's avatar
    Feb 26, 2018

    Hi anmd04,

     

    1. Please provide a screenshot of the page where you are trying to input the credentials.

    2. You may be entering it on a different field (possibly on the admin login page).

    3. The link below may help out.

     

    http://kb.netgear.com/20305

     

    Regards,

     

    Dexter

    Community Team