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Forum Discussion

Paullane's avatar
Paullane
Aspirant
Jan 06, 2017
Solved

N300 wireless router not working after power down

I powered the router and all equipment down for 2 wks, when I powered everything back on the router did not work wireless or hardware from it. A hardwire from the modem works so the connection is the...
Troubleshooting
  • Paullane's avatar
    Paullane
    Jan 13, 2017

    Gave up and bought a new piece of equipment

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jan 06, 2017

Remember, it is important to turn things on in the right order.

 

Be sure to restart your network in this sequence:

 

  • Turn off and unplug the modem.
  • Turn off the modem router and computers.
  • Plug in the modem and turn it on. Wait 2 minutes.
  • Turn on the modem router and wait 2 minutes.
  • Turn on the computers.

 

This is so that each bit knows who is in charge.

 

Paullane's avatar
Paullane
Aspirant
Jan 06, 2017

I have tried this power sequence and it doesn't work do you have another suggestion

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jan 06, 2017

    After the router powers up, is the internet light lit on the front of the router?  It should be under the power light and above the wifi light.

     

    If it is lit, what color is it?