NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
N450 Allow / Deny List Access Reversed
Model: N450 (CG3000Dv2)|N450 WiFi Cable Modem Router We have used access control for years and have a list of allowed devices. As of today when I click Allow it blocks those in the list below. If...
NGearUser wrote:
Is this a firware bug? Why is this reversed?
Any firmware changes have come from your Internet service provider. Neither you nor Netgear can do anything about firmware on a cable modem.
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.
So any reversal isn't likely to be firmware.
You have posted your message in the section of this community given over to General WiFi Routers (Non-Nighthawk). (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:
Cable Modems & Routers
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You may have done this already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals years ago and people sometimes miss the downloads.