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Forum Discussion
AML49
Jan 13, 2020Aspirant
N600 Port Question
Please excuse my ignorance as I ask for help regarding my new Netgear N600 router. I have 4 ports, but only 1 is lit. Is that normal?
- Jan 14, 2020
> I have 3 ethernet cables plugged into the router.
> 1 From Blu Ray Player
> 1 From ComputerIf those devices are powered on, and the cables are good, then the
corresponding LAN port-status LED indicators should be lit (as described
in the User Manual). For an unconnected LAN port, the corresponding LAN
port-status LED indicator should be dark (as described in the User
Manual).> 1 From Cable Modem
A modem should be connected to the router's WAN/Internet port. The
corresponding LED indicator for that is different (as described in the
User Manual).> [...] Get the User Manual. Read. Look for the LED and button
> descriptions.Did you?
antinode
Jan 13, 2020Guru
> Model: WNDR3400v3|N600 Wireless Dual Band Router
Is that accurate? "N600" is a speed, not a model number. Look at
the product label.
> Please excuse my ignorance [...]
Please fetch (and consult) a copy of the User Manual for your device.
Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual. Read. Look for the
LED and button descriptions.
> I have 4 ports, but only 1 is lit. [...]
Four _LAN_ ports? To what are they connected?
> [...] Is that normal?
It depends.
AML49
Jan 14, 2020Aspirant
Thank you for your reply. I originally put the model number in the headings of the message. It is WNDR3400-V3
I have 3 ethernet cables plugged into the router.
1 From Blu Ray Player
1 From Computer
1 From Cable Modem
My main question is that only Port 1 on the face of the router is lit. Should all ports be lit?
- antinodeJan 14, 2020Guru
> I have 3 ethernet cables plugged into the router.
> 1 From Blu Ray Player
> 1 From ComputerIf those devices are powered on, and the cables are good, then the
corresponding LAN port-status LED indicators should be lit (as described
in the User Manual). For an unconnected LAN port, the corresponding LAN
port-status LED indicator should be dark (as described in the User
Manual).> 1 From Cable Modem
A modem should be connected to the router's WAN/Internet port. The
corresponding LED indicator for that is different (as described in the
User Manual).> [...] Get the User Manual. Read. Look for the LED and button
> descriptions.Did you?
- AML49Jan 14, 2020Aspirant
Yes, I previously downloaded the manual and have searched through it. I then turned to this community for help. Sorry, but I still do not know how to correct the error of the corresponding port lights not lighting.
Thank you for your help
- antinodeJan 14, 2020Guru
> [...] I previously downloaded the manual and have searched through it.
> [...]Did you find the "Troubleshooting" section?
> [...] I still do not know how to correct the error of the
> corresponding port lights not lighting. [...]I still don't know what the actual problem is. What, exactly,
doesn't work? If your devices can access the Internet as expected, but
the LED indicators disagree, then you could have a hardware problem
(dead lights). Are there any features on a problem device (hardware
(lights) or software) which would indicate the state of its Ethernet
connection? Do they agree with the router's port-status LEDs?If you move the cables, does the problem follow the cables? A little
logic can go a long way when dealing with such problems.
For a quick cable test, connect each end to a LAN Ethernet port on
the router, and observe the relevant port-status LED indicators. For a
good cable, both port-status LEDs should indicate a maximum-speed
connection. (And they should agree.)For the WAN/Internet port, I'd expect your (unspecified) "Cable
Modem" to have some kind of indicator which might indicate the status of
its connection to the router.> I have 3 ethernet cables plugged into the router.
> 1 From Blu Ray Player
> 1 From Computer
> 1 From Cable Modem
> My main question is that only Port 1 on the face of the router is lit.
> [...]Now my curiosity is up. Which device is connected to "Port 1"? What
is "Computer"?