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N600 WNDR3700v4 keeps dropping and no range
I have had this router for 2-3 years with no problems. Now I keep losing internet connection and/or I have no range. Previously I could carry my laptop to any room in the house, but now it only works in the same room where the modem is located.
I have checked to see if there is any new firmware. The Genie is telling me I have the latest. V1.0.2.78
I have restarted the modem and router many times...and that is normally what I need to do when I lose connection. The modem and router are separate units, not integrated. The modem is DOCSIS 3.0.
I have reset the modem to factory setting using the button on the bottom of the router.
Does anyone have any suggestions of anything else to try?
Or is it just time to upgrade to AC?
A Ac standard router would be a step up and if a WNDR3700V4 cover and worked great in your home a R7000 router should work for you but before run out to get a new router the latest firmware for yours is 1.0.2.80. I would check and up date if needed.
8 Replies
shooshoousa wrote:I have had this router for 2-3 years with no problems. Now I keep losing internet connection and/or I have no range. Previously I could carry my laptop to any room in the house, but now it only works in the same room where the modem is located.
I have checked to see if there is any new firmware. The Genie is telling me I have the latest. V1.0.2.78
I have restarted the modem and router many times...and that is normally what I need to do when I lose connection. The modem and router are separate units, not integrated. The modem is DOCSIS 3.0.
I have reset the modem to factory setting using the button on the bottom of the router.
Does anyone have any suggestions of anything else to try?
Or is it just time to upgrade to AC?
If the modem is just a modem without a router in it the router should work fine if covered your home before did the problem start before or after any changes like a firmware update or a update from your isp?Is the router acting normally with its lights or are they changing when the problem happens?
Do you have a computer with a wired lan port on it that you could connect it to the modem to see if you lose the internet from the isp or getting it at the modem?
I am unaware of an updates from isp. But I suppose something could have been received automatically. I am wondering if I contact them if they can tell me when my last update occurred.
The lights on the router and the modem do not seem to change when I lose connection.
I have hardwired to the modem and receive signal.
It's definitely baffling me. It shouldn't be that hard...it's pretty much been a plug and play situation up until now.
A Ac standard router would be a step up and if a WNDR3700V4 cover and worked great in your home a R7000 router should work for you but before run out to get a new router the latest firmware for yours is 1.0.2.80. I would check and up date if needed.
- Now that I have things working, I am adding a little extra info for anyone else that might be looking.
I changed my power settings for when my laptop was unplugged...which would be when I moved the laptop further from the router. I set the sleep to "none".
The combination of all things in this thread has me back up and running on all devices, and at the fast speeds I am paying for.Thank you for sharing shooshoousa
