Steelsafe wrote:

I am not too sure about which account you are asking because I never had to set any account to access the drives.

You said that I get a message saying "this user can't sign in because the account is disabled". That's an unusual error message.

Windows File Explorer will use the windows username/password if you don't specify a credential. If that doesn't correspond to a NAS user account, then the NAS would use guest access settings. If the windows username does correspond to a NAS user account, then the password is checked. If that check fails, the NAS will deny access - it won't fail over to guest access.

The 6.10.0 release added a temporary lockout feature for the admin account: "Multiple failed admin logins will lock the account for 5 minutes." But I believe that only applies to admin web ui. So you wouldn't get that from file explorer.

Steelsafe wrote:

I have Raidar utility 6-5-0 and raidar 4-3-8 and both of these applications shows the 2 NAS that I have but when I click browse, I get the message, "check your network settings".

I tried to type the web address https://192.168.XX.XX/admin but still it would not allow me to get through.

Let's start here. It is safe to post 192.168.x.x addresses, as they are private (not routable over the internet). Is RAIDar showing that the NAS IP address is 192.168.168.168?

Have you tried pinging the NAS IP address from your PC? https://www.howtogeek.com/355664/how-to-use-ping-to-test-your-network/

As an aside, the full of private IPv4 addresses is

10.0.0.0 – 10.255.255.255
169.254.1.0 to 169.254.254.255 (technically "link-local", but still unroutable over the internet).
172.16.0.0 – 172.31.255.255
192.168.0.0 – 192.168.255.255

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