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Forum Discussion
mitx
Dec 21, 2016Aspirant
negative number in "attached devices"
Has anyone seen or have a suggestion on how to correct a negative number of devices in a WNR1000v3? Firmware has been updated (version below) Actual number of devices is 14 per list in detailed scr...
- Jan 04, 2017
Hard to say which three devices in the detailed list are not counted in the summary total. And the number varies.
This might just be a bug showing up with certain configurations that netgear has never fixed.
The device appears to be working in all other ways
Thanks, Mike
ElaineM
Dec 21, 2016NETGEAR Employee Retired
Welcome to the community, mitx
Try to factory reset the router then reconfigure and see if you'll have the same list.
mitx
Dec 22, 2016Aspirant
Hi ElaineM,
I have a lot of settings, if I use the save config and then restore config after a factory reset would that be a good approach to use?
I would feel more comfortable with the save and restore to make sure I did not miss some setting.
Thanks, Mike
- StephenBDec 22, 2016Guru - Experienced User
mitx wrote:
I have a lot of settings, if I use the save config and then restore config after a factory reset would that be a good approach to use?
It would be easier, but it's not a good idea. If the settings are corrupted somehow, then save/restore would restore the corruption too.
Though it's tedious, you can make screen shots of all the settings pages, and refer to them when you set up again.
- mitxJan 03, 2017Aspirant
Sorry for the delay in responding. Updates on my troubleshoting...
- I first tried doing a factory reset and then doing a restore of the saved configuration. After some time the device count went negative.
- Next attempt was to do a factory reset and then manually reenter important settings. I did this earlier today and the device count has not gone negative yet, however the device count (in the attached devices summary screen) does not match the actual number of devices found in the list.
Basic - Attached Devices - Number of Devices (summary screen) shows "10"
I click on the Attached Devices screen and count 13 entries.
Any ideas on why the count does not match?
Just checked firmware (V1.0.2.68_60.0.93NA) and the update screen says I have the latest.
Thanks, Mike
- ElaineMJan 03, 2017NETGEAR Employee Retired
What are the 3 devices?
It may be possible that it's just a software glitch.