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Forum Discussion
Samuel0014
Jan 13, 2024Aspirant
Net Gear R6080. Cannot Connect To Wi Fi On Phone.
Hello, Brand new here. Hope you guys can help. I have exhausted other resources. Maybe my problem has nothing to do with router - I really don't know. I have a Galaxy A13 phone. I have been a...
- Jan 13, 2024
Samuel0014 wrote:
I have no idea what "telecom operator issue" means.
This is whoever provides your cell phone service.
Trying to send or receive pictures attached to text messages, as mentioned in your first message, has nothing to do with the Internet service provider or the wifi from your router.
You should be able to do that when you are nowhere near your home wifi.
Samuel0014
Jan 13, 2024Aspirant
Thank you for the responses. I have no idea what "telecom operator issue" means. You mean my Internet service provider?? I need to contact the service provider again and ask him how to solve problem?? I really am dumb and I'm sorry, but I just don't understand what steps I have to take to be able to send and receive pictures via text.
Well, doesn't matter, since you say it has nothing to do with router. I'll look elsewhere.
Sam
michaelkenward
Jan 13, 2024Guru - Experienced User
Samuel0014 wrote:
I have no idea what "telecom operator issue" means.
This is whoever provides your cell phone service.
Trying to send or receive pictures attached to text messages, as mentioned in your first message, has nothing to do with the Internet service provider or the wifi from your router.
You should be able to do that when you are nowhere near your home wifi.
- Samuel0014Jan 13, 2024Aspirant
OK. Thanks. I will contact Consumer Cellular and ask them for assistance.
- Samuel0014Jan 22, 2024Aspirant
Thanks to all of you in Net Gear Community. I contacted cell phone service provider and they easily fixed problem.
- michaelkenwardJan 22, 2024Guru - Experienced User
Samuel0014 wrote:
Thanks to all of you in Net Gear Community. I contacted cell phone service provider and they easily fixed problem.
Well done.
What was the fix? Might help someone who turns up here with similar issues.
- Samuel0014Jan 23, 2024Aspirant
That was the fix - Contact cell phone service provider. I was unable to send and receive pictures attached to text messages. I contacted Samsung Tech Service and my ISP Tech Service. No help. It was you guys in NetGear Community who told me I needed to contact the correct customer service provider. So I contacted Consumer Cellular and they reset something at their end. (No, I dunno what they reset.) Have had no problem since.