NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Gisi
May 08, 2018Aspirant
Netgear 80 Authentication problem
It's R6220-100 NAS (AC1200) Netgear 80 Router. I have a new tablet which works fine w/my regular internet provider but downstairs I need to use the Netgear connection. I keep getting the message "authentication problem" & it won't let me enter the password. There is no problem w/my old tablet (password was entered when I bought Netgear in 2016). For some reason I can't get the "password" prompt. Any ideas would be appreciated. - As to the tablet, I have had no problem with passwords/connections in Florida or here with the regular internet from our provider.
Hi Gisi,
Welcome to the community!
You can try forgetting the network and reconnecting. It should prompt you with the password.
Regards,
Dexter
Community Team